Brava Terms & Conditions

These Terms & Conditions govern the use of Brava services, including evaluations, reporting, monitoring, strategist support, dashboards, onboarding, and related business health tools and services provided through Brava.

1. Overview

Brava provides business health evaluations, strategic reporting, structured follow-through, dashboard visibility, and related services designed to help businesses identify blind spots, improve alignment, and strengthen performance over time.

2. Free Trial and Commitment Structure

Brava begins with a free 30-day trial. During this period, the client may receive onboarding, evaluations, setup support, dashboard access, and related implementation services.

If the client continues beyond the 30-day trial, service automatically moves into a 6-month commitment billed monthly, unless otherwise stated in writing. After that commitment period, service continues on a month-to-month basis unless cancelled according to the agreed cancellation terms.

3. Services and Scope

Brava may include, depending on the selected offer or engagement:

Company and management evaluations
Employee evaluation support and routing
Dashboard access and reporting summaries
Monthly or recurring strategic insight delivery
Business Health Strategist support
Onboarding and implementation guidance

The exact scope of service may vary by engagement, proposal, invoice, or written agreement.

4. Payment Terms

Payment is due according to the invoice, payment link, subscription, or written agreement provided by Brava. If the service continues after the free 30-day trial, the client agrees to monthly billing for the applicable commitment period and thereafter month-to-month unless cancelled.

Late or failed payments may result in paused services, suspended access, delayed reporting, or termination of the engagement.

5. Cancellation

The client may cancel during the 30-day trial if they do not wish to continue. If the client continues past the free 30-day trial, they acknowledge the start of the 6-month commitment period.

After the initial commitment is complete, service continues month-to-month until cancelled. Any required notice period should follow the written agreement, invoice terms, or subscription terms associated with the account.

6. Client Responsibilities

The client agrees to provide timely access to key contacts, business information, feedback, evaluation participation, and any materials reasonably needed for Brava to carry out the engagement.

Delays in communication, missing access, or failure to complete requested steps may affect timelines, reporting quality, and Brava’s ability to deliver the intended value of the service.

7. Data, Confidentiality, and Internal Use

Brava will treat client business information with reasonable care and confidentiality. Client data, responses, and business details are used for service delivery, reporting, analysis, and internal improvement of the Brava experience.

Unless otherwise agreed in writing, Brava materials, dashboards, reporting formats, frameworks, and internal delivery systems remain the property of Brava.

8. Intellectual Property

All Brava frameworks, methodologies, structures, visual systems, reports, dashboards, workflows, language, and service materials remain the intellectual property of Brava unless explicitly transferred in writing.

9. No Guarantee of Specific Outcome

Brava provides support, visibility, structure, and recommendations, but does not guarantee any specific business result, financial outcome, team behavior change, retention result, or revenue impact. Outcomes depend on many factors, including implementation, internal leadership follow-through, participation, and operating conditions outside Brava’s control.

10. Limitation of Liability

To the fullest extent permitted by law, Brava shall not be liable for indirect, incidental, special, or consequential damages arising from the use of its services, dashboards, reports, recommendations, or related materials.

Brava’s total liability, if any, shall not exceed the amount paid by the client for the specific service period giving rise to the claim.

11. Changes to Terms

Brava may update these Terms & Conditions from time to time. The version in effect at the time of purchase, payment, or engagement will apply unless otherwise stated.

12. Acceptance of Terms

By submitting payment through a Brava payment link or paying a Brava invoice, you acknowledge that you understand Brava begins with a free 30-day trial and, if continued after the trial, automatically moves into a 6-month commitment billed monthly before continuing month-to-month unless cancelled.

By submitting payment through a Brava payment link or paying a Brava invoice, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.